How To Contact Facebook: A Directory of 120+ Forms

 

If you’ve ever had an issue, bug or situation you needed to contact Facebook about, chances are you may have felt frustrated at how difficult it is to a) find HOW to contact Facebook and b) actually get a response.

Facebook used to provide some semblance of support via a series of email addresses, e.g. info@facebook.com. However, in an effort to better serve its members and scale the support, the only way to reach Facebook is through a vast array of custom forms. Thing is, all those forms are scattered throughout the Help Center and you can often go on a wild goose chase attempting to find the right one.

Help is at hand! I scoured Facebook (and Google!) for you and have compiled this helpful directory of Facebook’s contact forms. As I become aware of more, I’ll add to this directory.

UPDATE: How To Report Things – use this guide to show you exactly where to report content on Facebook.

For Facebook marketing tips and resources please subscribe to my Facebook profile – just click the Subscribe button below. I also share some personal, inspirational and motivational topics:

and join my fan page for Facebook marketing tips, resources, links, FAQs, and support :

PLEASE NOTE: Comments have been closed on this post as I am unable to personally respond to requests for additional support in trying to contact Facebook. I do not work for Facebook.

To quickly search through this directory, simply use the “Find” feature on your browser (usually Ctrl + F on PCs, and the Apple Key + F on Macs).

Facebook Security – Hacking, Phishing, Scams, Abuse

  • If YOUR account or a FRIEND’s account has been hacked, immediately go to this Help section and follow the instructions.
  • To report any kind of abuse or violation, go to this Help section and find your specific issue there.
  • See also these two Facebook Pages for support on Security and Safety:

    NOTE: if you or someone you know is in physical danger of any kind due to bullying, harassment, stalking, threats etc., contact your local police immediately.

Facebook’s Fan Page Guidelines

Facebook’s Brand Permissions

General Support

First, here are links to general areas of support:

Page Name Change

  • Use this to request a page name change: https://www.facebook.com/help/contact_us.php?id=262629790471076

Report That Your Facebook Personal Profile or Fan Page was Disabled

Facebook disables both personal Profiles and Pages for violating their Terms of Use. They can often be rather heavy-handed though! Use one of these forms as appropriate to submit a report:

Restore Content After Your Account Is Reactivated

Claim/Find Your Official Fan Page

Get Help With Facebook Groups & Events

NOTE: Once your group reaches 5,000 members, the option to message them will be removed. This measure is in place for technical reasons and to prevent spam.

How to delete/close a group: http://www.facebook.com/help/?faq=12606

Report Problems with Uploading Photos and Videos

Reclaim Your Trademarked Username

Report Copyright and Intellectual Property Infringement

See also this Help Center page: How to Report Claims of Intellectual Property Infringement page

Get Help With Facebook Mobile

Get Help With Facebook Ads, Ad Credits / Report A Facebook Ad

Get Help With Facebook Credits

Add Your City To Facebook’s Database

Report Bugs and Error Messages

Include a screenshot whenever possible. There’s a browse/upload file for the image on certain forms where appropriate.

Report Hacking, Malicious Links, Scams

Report Offenders

Report Unauthorized Content of Minors

Report When A Friend/Family Member Dies – Memorialize a Profile

Submit Suggestions to Facebook

See the directory of Suggestion forms on Facebook here.

Delete Your Account

I trust this compilation is helpful to you!

Remember, you can often find solutions to your issues by doing a simple search of Facebook’sHelp Center. Use the appropriate forms listed here in the event you cannot find a solution and need to contact Facebook.

For Facebook marketing tips and resources please subscribe to my Facebook profile – just click the Subscribe button below. I also share some personal, inspirational and motivational topics:

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